SHIPPING POLICY
All orders are shipped from our studio in Norfolk, Virginia. Orders are generally fulfilled and shipped 2-3 business days (M-F) after purchase unless otherwise indicated. Processing time for personalized/custom and pre-order items may take longer, please reference the product. We ship via Fedex or USPS. Tracking information will be shared upon shipment, but tracking details update until the package enters the Fedex or USPS system. Please allow up to 2 days from shipment for tracking updates to appear.
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Please note that shipping times may vary based on the shipping location. The cost of customs, duties, taxes and returns are the responsibility of the receiver.
RETURN POLICY
We want you to be completely satisfied with your purchase. All items purchased may be returned to K. Courage Designs for any reason within 15 days of purchase. Please ensure that items are unworn and undamaged, with tags, in their original packaging. Customers are responsible for return shipping charges.
To return a damaged item please email orders@kcouragedesigns.com with your order number and a picture of the damaged product.
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Please note that we do not accept returns of personalized or custom-made products, final sale merchandise, or products that are specified as not eligible for return in its description unless they are faulty. Any exceptions to this policy will be listed under product details on the product page. Returns are not allowed on any pop-up shop purchases.
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For any other questions about returns, please email us at orders@kcouragedesigns.com
PAYMENT METHOD
All types of credit accepted through Square or PayPal. Cash and checks will only be accepted at in person pop up shops or art shows.